What if your company could launch its first AI agent in just two weeks?
That’s exactly what Mollie Bodensteiner, SVP of Operations at Engine, accomplished — and the results are game-changing: $2M in projected annual savings, a 67% lift in sales rep productivity, and CSAT scores above 90%.
Mollie shares the real story of implementing AI at scale, why ruthless prioritization matters, how to avoid the “Frankenstack” trap, and why AI should be seen as a growth enabler, not a cost-cutting exercise.
Whether you’re leading a small team or scaling globally, Mollie’s practical playbook will help you cut through the noise, drive adoption, and build AI solutions that stick. Tune in to hear how Engine’s agile approach turned imagination into execution—and why trust, people, and culture are still the ultimate differentiators.
Key Moments:
- 00:00 AI Philosophy & Common Challenges
- 02:44 Ruthless Prioritization and AI Rollout
- 08:04 Mollie Bodensteiner’s Background and Engine's AI Journey
- 14:40 AI Implementation and Customer Experience Impact
- 28:07 AI Agents in Sales and Coaching
- 34:48 AI in Professional Training and Education
- 38:06 Human-AI Collaboration and Adoption Challenges
- 48:34 Ensuring AI Quality and Risk Management
- 51:45 Choosing and Evaluating AI Tools
- 01:00:54 Underhyped AI Applications
- 01:03:00 Lightning Round